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Refund Policy

Refund Policy

This Refund Policy ("Policy") is for KRMA Industries DBA Undead Lifestyle ("Undead Lifestyle", "we", "us", or "our"). This Policy describes the conditions under which you ("Customer", "you", or "your") may be eligible for a refund for products purchased on our online store (the "Store").

Please read this Policy carefully before you make a purchase.

Products are eligible for a full refund within 30 days of purchase if:

  • The product is unopened and in its original packaging.
  • The product is defective.

We will not accept returns for:

  • Products returned more than 30 days after purchase.
  • Opened products that are not defective.

To request a refund:

  • Please contact our customer service team by email at [email protected] or by phone at [phone number] within 30 days of your purchase.
  • You will be required to provide a proof of purchase and the reason for your return.
  • Once we have received your request and verified your information, we will issue a full refund for the purchase price of the product.

Please note:

    • We are not responsible for the cost of return shipping.
  • Refunds will be issued to the original payment method used for the purchase.
  • It may take up to 5 business days for the refund to appear in your account.

We reserve the right to modify this Policy at any time without prior notice. The changes will be effective upon posting the revised Policy on the Store.

Contact Us:

If you have any questions about this Policy, please contact us:

  • By email: contact@un-dead.com